Course Number: SFDC.502
Duration: 5 days (full-day sessions) OR Weekend/Evening sessions

Training Overview: Force.com Integrations covers the key elements of how to design and build all types of integrations with the Force.com cloud platform. The first day touches on the major methods of integration with Force.com and demonstrates multiple techniques for those methods. In the remaining days, participants explore the specifics of each technology that plays a role in integrating with the platform, such as Force.com Web services, sites, and portals.

This course is ideal for independent software vendors (ISVs), customer developers, and system integrators wishing to learn how to design and build integrations with Force.com cloud platform

Location and Pricing: Most of our courses are conducted online OR at our training facility and are customized to meet our students needs. We also provide customized onsite training at our clients' locations. Pricing for an online course depends on if its a weekend/evening course or a full day course. The weekend/evening courses are most cost-effective as they are spread over a period of weeks giving you ample time to complete the hands-on exercises. To receive a customized proposal that will fit your schedule and price quote, please contact us 

Training Prerequisites: It is not necessary to be a Force.com developer to take this course; however, we recommend that participants be familiar with the Force.com platform and proficient in an object-oriented programming language such as Java or C#.

Training format: This class is 50% hands-on, 50% lecture, with one-on-one dedicated time-slots with the instructor.

Training Materials: All students receive a copy of related courseware / material.

Software Needed on Each Student PC:

• Either of the following browsers:
• Windows® Internet Explorer® versions 6, 7, and 8
• Mozilla® Firefox® version 3.6
• Google® Chrome version 10
• Google Chrome Frame plug-in for Internet Explorer 6
• Apple® Safari® version 5.0.x

• Identify various integration techniques
• Develop integration methods for integrating with Force.com
• Identify the advantages of various integration techniques
• Integrate with Force.com Web services
• Build custom Web services
• Build Force.com sites and portals

• Force.com & the Force.com developer network
• Integration services
• Mashups, including custom links, Web tabs, & cloud toolkits
• Native desktop connectors
• Custom-built solutions, including the API and SOAP, mass batch data loading, near real-time integration, & Force.com SOA & callouts
• The Force.com data loader, the free prebuilt API client, & information about when to use the data loader vs. build/buy
• Middleware/AppExchange solutions, including advantages & connectivity via the Web services API
• Call center integration & multichannel integration (e.g., chat, email)
• Single sign-on integration & architecture options
• Web site integration with Force.com sites, portals, and salesforce.com’s ideas
• Characteristics of the Web services API, including SOAP, WSDL, SSL standards, security models, & a typical API client architecture
• Nouns, verbs, & standards
• SOQL & SOSL
• Development steps, including creating a project, generating proxy classes, & custom development
• Working within the API constraints
• Debugging & testing
• Working with the partner WSDL
• Additional API techniques such as multi-threading, concurrent sessions, & the wrapper class
• Working with the bulk API for mass data loading
• Using the Force.com data loader as an integration client & including the data loader in architecture
• Introduction to Force.com code & custom Force.com Web services
• Force.com SOA, including accessing external Web services, generating from the WSDL button, & remote Force.com site settings
• Force.com code callouts
• Creating a salesforce.com email inbox
• Declarative integration features, such as outbound messaging & Salesforce to Salesforce
• Sites, portals, & ideas integration, including an introduction to Force.com pages & a Force.com sites overview
• The course culminates in a design workshop, group discussion, and description of where to locate further information and resources.